Narratale Pte. Ltd. does not yet offer a self-service "delete account" button inside the app. You can request deletion of your account and associated data at any time by email, and we will action it promptly.
Prefer not to email from your registered address? Include the email address associated with your account in your message, and mention the platform you signed up on (iOS, Android, or web) so we can locate your account.
Once processed, we permanently delete: your account credentials (email, hashed password), profile data (first name, preferred language, platform), your itineraries and generated-tour history, and any feedback or ratings you submitted tied to your account.
Aggregated or anonymised usage data that can no longer be linked back to you may be retained for product analytics. We do not retain your location history — Narratale uses live location only, and does not build a stored history of everywhere you've been (see our Privacy Policy).
Narratale Pte. Ltd. (Singapore)
Email: max@narratale.app